Official Document

Privacy Policy vw108 – Your Personal Data Protection

Vw108 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, and safeguard your information at all times.

Effective Date: 1 January 2026
Version: 2.4
Language: Malay (Malaysia)
Our Privacy Commitment

VW108's Six Pillars of Data Protection

Privacy is more than a policy — it is a responsibility. Here are the six core principles that guide every decision we make regarding your data.

Advanced-Level Data Encryption

All your personal data and financial information is protected with 256-bit SSL encryption — the same technology used by leading banking institutions. Your data cannot be stolen or read by third parties.

Data Is Not Sold to Third Parties

Vw108 has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your clear and explicit consent.

Full Control in Your Hands

You have the right to access, correct or request the deletion of your personal data at any time. The process is simple — just contact our support team and we will handle it within 5 working days.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls and continuous monitoring. Only authorised personnel may access sensitive data.

Timely Notification

In the event of any security breach affecting your data, vw108 will notify you within 72 hours via your registered email address, along with the steps you need to take.

PDPA Legal Compliance

The VW108 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all applicable local legal requirements governing the collection and processing of personal data.

Important Note: By using the VW108 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully before registering.

1 Information We Collect

Vw108 collects various types of information to ensure our services function properly and securely. The information collected falls into two main categories:

1.1 Information You Provide Directly

  • Registration information: Full name, date of birth, identification card or passport number, email address, and mobile phone number.
  • Financial information: Bank account number, debit or credit card number, digital wallet details (Touch 'n Go, Boost, GrabPay) used for deposits and withdrawals.
  • KYC verification documents: Copies of your identity card, utility bills, or other documents required for identity verification purposes.
  • Communication: Any messages, complaints, or enquiries you send to the vw108 support team via live chat or email.

1.2 Information Collected Automatically

  • Usage data: Game history, total wagering amounts, deposit and withdrawal transactions, as well as the time and duration of each gaming session.
  • Technical data: IP address, device type, operating system, web browser, screen resolution and network information.
  • Location data: Approximate location information based on IP address for geographic eligibility verification and fraud prevention purposes.
  • Cookie data: Information stored through cookies and similar tracking technologies to enhance the user experience.

We never collect sensitive information such as passwords in plain text. All passwords are stored in a hashed form that cannot be decrypted.

2 How We Use Your Data

Collected data is used solely for legitimate and specific purposes. The table below clearly outlines the purpose of use for each data type:

Data Type Purpose of Use Legal Basis
Identity information Account registration, KYC verification, fraud prevention Contractual requirement
Financial information Deposit & withdrawal processing, AML compliance Legal requirement
Usage data Platform improvement, analytics, fraud detection Legitimate interest
Technical data Account security, device verification, technical support Legitimate interest
Communication information Query responses, customer service improvements Legitimate interest
Location data Geographic eligibility verification, prevention of unauthorised access Legitimate interest

Beyond the purposes stated above, vw108 also uses your data to send promotional notifications and exclusive offers — but only if you have given consent to receive marketing communications during registration or through your account settings.

3 Sharing Information with Third Parties

Vw108 does not sell your personal data. However, in certain limited situations, we may share your information with the following parties:

3.1 Trusted Service Providers

We work with selected and trusted service providers to handle specific functions such as payment processing, identity verification (KYC), platform analytics, and technical support services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

3.2 Legal and Regulatory Requirements

Vw108 may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies if required by Malaysian law, court order, or to comply with valid legal processes.

3.3 Fraud Prevention

In certain cases involving fraud, money laundering or criminal activity, we reserve the right to share relevant information with other platforms, financial authorities or enforcement agencies for investigative purposes.

vw108 has never and will never share your data with advertisers, marketers, or data brokers without your explicit consent. Any third-party offers claiming to possess vw108 data are fraudulent.

4 Cookies and Tracking Technologies

Vw108 uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform to help us identify issues and improve overall performance.
  • Functional Cookies: Saves your preferences such as language, display theme, and other personal settings so you don't need to reconfigure them each time you log in.
  • Analytics Cookies: Used to understand aggregate and anonymised user behaviour for platform improvement purposes. Analytics data is not linked to your personal identity.

You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect platform functionality.

5 Data Security and Protection Measures

Your data security is vw108's highest priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

  • 256-bit SSL Encryption: All communications between your device and vw108 servers are encrypted using the latest TLS protocol, making your data impossible to intercept.
  • Firewall and Intrusion Detection System (IDS): Our servers are protected by multi-layered firewalls and a real-time threat detection system operating 24 hours a day.
  • Strict Access Control: Only specifically authorised staff may access sensitive data. All access is logged and audited on a regular basis.
  • Two-Factor Authentication (2FA): vw108 offers and encourages the use of 2FA for all member accounts to prevent unauthorised access.
  • Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits.
  • Data Backup: Data is automatically backed up to a secure, separate location to ensure service continuity in the event of an emergency.

While we do everything in our power to protect your data, no system is 100% impenetrable. We encourage you to also take precautions such as using a strong password and not sharing your login credentials.

6 Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

  • Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
  • Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data, subject to applicable legal requirements.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances, such as when there is a dispute regarding data accuracy.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
  • Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of the rights above, please contact the vw108 support team via live chat. We will process your request within 5 working days.

7 Data Retention Period

Vw108 retains your personal data only for as long as necessary for the stated purposes or as required by law:

  • Active account data: Retained for the duration your account is active plus 5 years after account closure for regulatory compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's tax and financial legal requirements.
  • Support communication logs: Retained for 2 years for reference and service improvement.
  • Analytics data: Non-identifying data is retained for up to 3 years for long-term analytics purposes.

Once the designated retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked to your identity.

8 Changes to This Privacy Policy

Vw108 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

When material changes are made:

  • You will be notified via your registered email at least 14 days before the changes take effect.
  • Notifications will also be prominently displayed on the platform's home page.
  • The latest version of the Privacy Policy will always be available on this page with an updated effective date.

Continued use of the vw108 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

9 How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your personal data rights, please contact the vw108 privacy team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
  • Privacy Email: [email protected] — for official enquiries related to personal data and PDPA.
  • Response Time: Live chat enquiries are answered within 5 minutes. Email enquiries are responded to within 1–3 working days.

For enquiries related to official PDPA rights, please include your account number and specific request details in your email to speed up the processing time.

Your Rights Are Protected

Your Six Privacy Rights at VW108

🔍
Right to Access

View all data we hold about you

✏️
Right to Portability

Correct inaccurate or outdated data

🗑️
Right to Erasure

Request data deletion under certain circumstances

⏸️
Processing Restriction

Restrict how we use your data

🚫
Right to Object

Object to the use of data for marketing

↩️
Withdraw Consent

Withdraw your consent at any time

🔒

Your Data Is Safe with VW108

We take your privacy seriously at every level. Join vw108 with confidence — an entertainment platform that puts the safety and trust of Malaysia members first.

256-bit SSL Encryption Compliant with Malaysia PDPA Data is not sold to third parties
Bahasa Melayu